All Your Questions Answered: Explore Our FAQs Section

How can I pay for Gems & Jewellery?

You can pay using PayPal, Tabby Pay (Installments), Bank Transfer, Credit/Debit Cards, or Cash at our stores.

How much is shipping and how long does it take?

Shipping costs depend on the package size. We deliver across the UAE within 2 to 3 workingdays after placing your order.

Do you offer refunds or replacements?

Yes, we provide replacements for damaged items or other product-related issues.

Do you create personalized jewellery?

Absolutely! We craft custom jewellery based on your design preferences, using natural gemstones of your choice.

What metals do you use to make jewellery?

We create jewellery using Gold, Silver, and Platinum to meet your specific needs.